Pediatric Dentist in Prairie Village, KS 66207. Dr. Ned E. Smith-Dental care for infants, children, and teens.

pediatric Dentist Office Policies

Office Hours    |    How are Appointments Scheduled?    |    Insurance

Office Hours

Monday - Thursday 8:00 - 5:00 Closed Friday, Saturday, and Sunday

PLEASE NO USE OF CELL PHONES IN THE TREATMENT AREAS. THEY ARE A BIG DISTRACTION TO EVERYONE AND CAN INTERFERE WITH OUR EQUIPMENT.

FOOD, DRINKS AND ANIMALS ARE SOURCES OF CONTAMINATION AND COMPROMISE OUR STANDARDS OF INFECTION CONTROL. THEREFORE, PLEASE DO NOT BRING FOOD, DRINKS OR ANIMALS INTO THE OFFICE.

Children under the age of 18 must be accompanied by a parent or guardian during the full appointment time; they may go into the treatment room or choose to enjoy our reception area.

How are Appointments Scheduled?

Our office attempts to schedule appointments at your convenience and when time is available. In a practice limited to care of children, all appointments cannot be made after school hours. Children are fresher and have more resources for coping in the morning. Therefore, certain morning appointments are necessary. Children under the age of six are scheduled in the mornings. We realize that occasionally this may inconvenience some parents, but it is the child we must always consider.

We believe that education is important for all children and want to limit absences from school. Toothaches can affect a child's ability to concentrate and learn. The best way to maintain good dental health is for the child to receive routine preventive care.

Since appointed times are reserved exclusively for each patient, we ask that you please be early for your appointment. If you are late for your appointment we may not be able to see your child that day depending on our schedule and if the next patient is due for their appointment. In order to maintain a well-run office, we request that you make any appointment cancellations at least 24 hours in advance. This ensures that you'll avoid being billed for our time and preparation; it also enables us to work in other patients- emergency visits. We reserve the right to charge a missed appointment fee of up to $75.00 for broken/missed appointments. Broken appointments affect many people. If two (2) broken/missed appointments occur or two (2) cancellations without 24 hour notice, our office reserves the right to require prepayment before scheduling future appointments. We realize that unexpected things can happen, but we ask for your assistance in this regard.

As a courtesy, our office will attempt to contact you by phone for confirmation 1-2 days before your appointment. Also, 2 weeks prior to your appointment our office mails or emails postcards. However, we do ask that you assume responsibility for your appointment time.

Your cooperation in complying with these guidelines is appreciated. We are concerned primarily with your child's oral health, as well as taking your schedule into consideration. We believe these guidelines will best benefit every patient. It is our desire to serve each and every one without causing undue hardship for anyone. Thank you for choosing our office for your child's dental care.

Our office strives to stay on schedule; we realize your time is valuable. There are times that we do get delayed and we ask for your patience. Delay in our office is not from over scheduling, but another child may have been apprehensive and went over their time allowed. You're patience is greatly appreciated.

Insurance

We are in network with:

  • Aetna (Dente Max Network)

  • American General

  • Ameritas

  • Assurant (Dente & Focus Network)

  • BCBS - KC, KS, IL, MO, SC

  • Broker National Best Life

  • Cigna (radius, NOT Core)

  • Coventry

  • Dearborn

  • Delta Dental

  • Dental Benefit Providers

  • Dente Max

  • DHA Assurant

  • First Health

  • FMH

  • Freedom Network

  • Guardian

  • Humana (PPO, NOT Advantage or Federal)

  • IBEW

  • Lincoln Financial

  • Metlife

  • Principal

  • Prudential

  • United Concordia

  • United Healthcare

  • U S Life

  • Please check with the office for other insurance companies.

Our Office Policy Regarding Dental Insurance

If we received all of your insurance information on the day of the appointment, we will be happy to file your claim for you. You must be familiar with your insurance benefits, (in most cases you can look up your benefits and print out on line) as we will collect from you the estimated amount insurance is not expected to pay. By law your insurance company is required to pay each claim within 30 days of receipt. We file all insurance electronically, so your insurance company will receive each claim within days of treatment. You are responsible for any balance on your account after 30 days, whether insurance has paid or not. If you have not paid your balance within 60 days a re-billing fee of $2.00 will be added to your account each month until paid. We will be glad to send a refund to you if your insurance pays us.

PLEASE UNDERSTAND that we file dental insurance claims as a courtesy to our patients. We do not have a contract with your insurance company, only you do. We are not responsible for how your insurance company handles its claims or for what benefits they pay on a claim. We can only assist you in estimating your portion of the cost of treatment. We at no time guarantee what your insurance will or will not do with each claim. We also cannot be responsible for any errors in filing your insurance. Once again, we file claims as a courtesy to you.

Fact 1 - NO INSURANCE PAYS 100% OF ALL PROCEDURES

Dental insurance is meant to be an aid in receiving dental care. Many patients think that their insurance pays 90% - 100% of all dental fees. This is not true! Most plans only pay between 50%-80% of the average total fee. Some pay more, some pay less. The percentage paid is usually determined by how much you or your employer has paid for coverage, or the type of contract your employer has set up with the insurance company.

FACT 2 - BENEFITS ARE NOT DETERMINED BY OUR OFFICE

You may have noticed that sometimes your dental insurer reimburses you or the dentist at a lower rate than the dentist's actual fee. Frequently, insurance companies state that the reimbursement was reduced because your dentist's fee has exceeded the usual, customary, or reasonable fee ("UCR") used by the company.

A statement such as this gives the impression that any fee greater than the amount paid by the insurance company is unreasonable, or well above what most dentists in the area charge for a certain service. This can be very misleading and simply is not accurate.

Insurance companies set their own schedules, and each company uses a different set of fees they consider allowable. These allowable fees may vary widely, because each company collects fee information from claims it processes. The insurance company then takes this data and arbitrarily chooses a level they call the "allowable" UCR Fee. Frequently, this data can be three to five years old and these "allowable" fees are set by the insurance company so they can make a net of 20%-30% profit.

Unfortunately, insurance companies imply that your dentist is "overcharging", rather than say they are "underpaying", or that their benefits are low. In general, the less expensive insurance policy will use a lower usual, customary, or reasonable (UCR) figure.

FACT 3 - DEDUCTIBLES

You are responsible for any deductibles or co-pays your insurance may have.

FACT 4 - FREQUENCIES & LIMITATIONS OF BENEFITS 

The frequency of payment for some procedures may be limited by an insurance company. This is most often encountered in a pediatric dental office with fluoride treatments. The American Dental Association and the American Academy of Pediatric Dentistry recommend the application of fluoride every 6 months since it is proven to be highly effective against tooth decay. Our office follows those recommendations in order to achieve optimal oral health for your child. Therefore, if an insurance plan limits the frequency of the fluoride treatment, the parent will be responsible for this cost. This can also be encountered with other procedures, such as cleanings, oral exam, x-rays and sealants.

Please remember that we are a third party to your insurance company and will file most insurances as a courtesy to you. We cannot be responsible for keeping up with the ever changing policies of each individual insurance plan. We prefer to spend our time treating the children that come into our office.

NO INSURANCE

Payment for professional services is due at the time the dental treatment is provided. Every effort will be made to provide a treatment plan which gives your child the best care possible and considers your timetable and budget. Please be aware that the parent bringing the child to our office is legally responsible for payment of all charges. Please understand that financial arrangements are made directly with you, the parent in the office. We accept cash, personal check, and most debit and major credit cards.

Your understanding and cooperation with this matter is greatly appreciated. You are helping to keep our overhead expenses, in the form of direct labor costs, down. In addition, you are helping keep fees as low as possible. If you have any questions please feel free to ask our business office staff.
 

Home   |   Pediatric Dentistry   |   Orthodontics   |   Experience & Education  |   The First Visit   |    Contact Us / Map   |    Office Policies

What Sets Us Apart   |   Contests   |   Patient Testimonials

Pediatric Dentist, Prairie Village, KS 66207, Dr. Ned Smith - Serving patients in the surrounding cities and areas of Prairie Village, Overland Park,
Leawood, Lenexa, Shawnee Mission and Olathe, Kansas.

Facebook Twitter

 

Copyright 2010 Ned E. Smith, Jr., D.D.S., M.S. 4510 W. 89th Street
Suite 200 Prairie Village, Kansas 66207 Phone: 913 383-3233   All Rights Reserved.

Click here to read our DisclaimerClick here to read our Privacy Policies and Procedures.

Website Designed by